It costs approximately £6 million a year to run our service, ensuring advanced trauma care can be provided to critically injured people in London, 24 hours a day, 7 days a week. We are a UK registered charity and rely on voluntary support, from trusts and foundations , companies , community groups and individuals to continue saving lives.

We are incredibly humbled to have so many passionate, dedicated and generous supporters helping to make our work possible. We want to inspire more people to support us regularly; both face to face and telephone fundraising give us the opportunity to talk directly to people, to let them know about our work and how they can be part of it. 

Face to face fundraising

We carry out face to face fundraising in privates sites, such as shopping centres, and also have fundraisers who go door to door. We encourage people to become regular supporters either by playing our weekly lottery or by signing up to a monthly donation. These regular gifts are incredibly valuable to us as they provide sustainable and unrestricted income, which helps us plan and deliver the service we provide with a greater degree of confidence. Face to face fundraising is also a great way for us to raise awareness of our work out in the community.     

Telephone fundraising

We use telephone fundraising to communicate with existing supporters, we never make cold calls. We call supporters to thank them for their donation and to find out if they would like to continue to support our life-saving work with a regular donation. Examples of our telephone fundraising campaigns are reaching out to people who supported with text donations following our Trauma Doctors TV documentary or contacting previous donors to give them the option of becoming regular supporters. 

You may want to know more about these fundraising techniques and we hope you find the information in our FAQs below useful. You can also contact us on supportercare@londonsairambulance.co.uk or 020 3023 3319, we are available to take your call Mon-Fri from 9.00am-5.00pm. 

FAQs

Who has called me?

We partner with Unity4 Ltd. to support our telephone fundraising. You may get a call from Unity 4, on telephone number 020 3553 4032. They are calling on our behalf, we work together and aim to give the best supporter experience. We tend to make calls to our supporters between 12.00pm-7.00pm. Unity 4 will identify who they are and the purpose of the call. You can opt out of receiving further phone calls at any point during the conversation. If they can’t get through to a supporter they will try again but no more than a day. If you have received a call from either of these numbers but don’t want to receive further calls you can opt out at any time, either by calling the number back and following the instructions given, or by contacting us on supportercare@londonsairambulance.co.uk or 020 3023 3319. We are available to take your call Mon-Fri from 9.00am-5.00pm.

How can I tell if a London's Air Ambulance fundraiser is genuine?

We have our own in house fundraising team and we also work with Engage People, a specialist agency who help us carry out our fundraising. All our fundraisers carry photo ID. We have a copy of their photo along with the areas they cover, but you can also contact our office to confirm their identity.  

How can I contact you if I have any questions or concerns?

We are committed to the highest standards of fundraising practise. Please read Our Fundraising Promise for more information. All our fundraisers receive training from us and we regularly review our processes.  However if you ever have any questions or concerns about any of our fundraising or would like to make a complaint please contact us on supportercare@londonsairambulance.co.uk or 020 3023 3319, we are available to take your call Mon-Fri from 9.00am-5.00pm.